What's an overpayment?

If you have an overpayment in DailyPay, it means that the amount of your recent DailyPay transfers turned out to be more than the paycheque we’ve received for you. Overpayments can happen for several reasons, including technical issues or errors.

Overpayments are rare, but if you have one, DailyPay offers several solutions to resolve it.

How do I pay an overpayment back?

When you have an overpayment and next log in to the DailyPay app, you’ll see the overpayment amount and will be asked to choose one of two options. These are:

  1    Pay the full amount automatically from your next paycheque.

  2    Pay the overpayment from multiple paycheques, which means your paycheques will be reduced by the repayment amount subtracted from each paycheque until the full amount is paid off.

When you see earnings available, you will regain the ability to make DailyPay transfers. Usually this does not happen until the overpayment is fully resolved. Sometimes, while repaying an overpayment across multiple paycheques, you may see earnings available before the overpayment has been fully resolved through your chosen number of paycheques. Be aware that taking a transfer during this time will result in a switch in your repayment option, defaulting back to having the remaining full amount recovered on the next payday.

What if I want to make a transfer but I have an overpayment?

You should pay your overpayment before you make DailyPay transfers again.

  1    If you automatically pay the overpayment from your next paycheque, you can make DailyPay transfers after your next payday.

  2    If you pay the overpayment from multiple paycheques, you can make DailyPay transfers again once the full amount is paid back.